What is Tourism and Hospitality?
Hospitality and tourism is the art of delivering good customer experience to consumers where hospitality management is focused on the aspects of hospitality operation such as hotels, cruise ships, restaurant, and etc, and tourism management focus on tourism development, management of the travel industry, tourism marketing, and tourism services. Although both tourism and hospitality share different aspects in some ways, but the concepts and study is similar.
In hospitality courses, you should be able to learn how to develop good customer service in food services, hotel rooms management, and etc. You will also able to work with travel related companies to assist customers and plan trips. Moreover, studying hospitality also allow you to involve in event companies, planning and carrying out the event.
Is Tourism/Hospitality right course for you?
Communication Skills
You will be dealing with a great deal of people in the tourism industry, therefore, you need to have fluent and concise language skills to communicate well with others. Knowing the appropriate words to convey your message is crucial and beneficial in interacting with various types of people such as coworkers, customers, and etc.
Patience
Handling the immense amount of workload isn’t enough, you need to interact face-to-face with customers and ensure to keep up their demand and satisfaction. Thus, patience is essential to have in dealing with people, especially in negative situations.
Ability to Withstand Stress
In order to ensure everything runs smoothly, you will have to work restlessly in stressful areas. Problems will consistently emerge throughout the day and you need to solve it quickly. Keeping in check with everything to ensure the entire operation run properly.
Subjects of Tourism/Hospitality Management
- Room Division Management
- Principles of Restaurant Operation
- Restaurant Service & Productions
- Accommodation Management
- Beverage Management
- Food Safety & Sanitation
- Managing Hospitality Business & Service Experience
- Hospitality Management & Leadership
Entry requirements for Tourism/ Hospitality Management Programmes in Malaysia
In order to enter into Tourism/Hospitality Management courses, you will generally need:
Academic entry |
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English language entry |
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Note: The information displayed above may vary between universities, colleges, and institutions.
Career Options for Tourism/Hospitality Management
Enrolling a degree in tourism management and hospitality can help you get started in your career that your degree can lead you to as well as increasing your value to the demands of the sector and becoming a member of the industry. Being a part of it means that you are provided with many options for work as dozens of vacant positions are created for interested individuals who are eager to reap the many rewards and promotions available.
Following graduation with a degree in hospitality management or tourism, some possible occupations include the following:
- Business Development Manager
- Convention / Events Planner
- Cost Control Manager
- Customer Service Manager
- Director of Operations
- Exhibition Manager
- Executive Housekeeper
- Director of Food & Beverage
1. Asia Pacific University (APU)
The Asia Pacific University of Technology and Innovation (APU), sometimes known simply as APU, is widely regarded as one of the most prestigious private institutions in all of Malaysia. Its campus is located in Bukit Jalil. It is a place where an innovative and effective combination of technology, creativity, and innovation is utilised with the goal of effectively preparing graduates for significant roles in global business and society. Specifically, it is a place that focuses on preparing graduates for roles in which they will be required to innovate.
APU is the first university in Malaysia to get a rating of Five Stars Plus in the most recent round of the QS Stars Rating awards, making it the most highly regarded educational institution in the country. A total of just 19 educational institutions around the globe have been bestowed with this accolade; APU is one of them.
Program | BA (Hons) in Tourism Management |
Duration | 3 Years |
Intake | Sep, Nov |
Full Indicative Fees (2023) |
2. Segi University
SEGi University is a non-public educational establishment that was established in 1977. The school, which is situated in an advantageous area in Kota Damansara and has a land area of ten acres, aims to provide students with industry-relevant programmes that are in accordance with the IR4.0 era in order to guarantee that these students are future-proof and prepared for careers.
According to the Asian University Rankings that were compiled and made public by QS World University Rankings, SEGi University is one of the top 350 educational institutions in the whole of Asia. This information was obtained by QS World University Rankings. The announcement that the RISE platform is now accessible to the general public comes as a source of great excitement for SEGi. People who are presently employed have the opportunity to improve their credentials via the use of SEGiRISE while continuing to work at their current employment and retaining their current schedules.
Program | Bachelor of Hospitality Management (Hons) |
Duration | 3 Years |
Intake | Mar, Jul, Sep, Nov |
Full Indicative Fees (2023) |
3. Taylor’s University
Taylor’s University is a private institution of higher education in Malaysia that can be found in the city of Subang Jaya, which is found within the state of Selangor. It has been routinely recognised as the top private institution in Malaysia by the QS World University Rankings. This accolade comes as no surprise. The Lakeside Campus of Taylor’s University was constructed in 2010 in order to accommodate the increasing number of students enrolled at the university.
Since its inception in 1969, Taylor’s has consistently provided excellent services for its students in the form of a diverse array of study options, an industry-relevant curriculum, and teaching methods, ongoing partnerships with leading universities all over the world, strong industry linkages, up-to-date facilities, and well-equipped campuses.
Program | Bachelor of International Hospitality Management (Hons) |
Duration | 3 Years |
Intake | Mar, Jul, Sep, Nov |
Full Indicative Fees (2023) |
4. HELP University
HELP University (HELP) is a private university that is among the country’s leading institutions for tertiary education. From its growth over the years, HELP has grown steadily to distinguish its strong reputation of incubating outstanding graduates in both local and international establishments. From scholars, corporations, and research organisations around the Asia Pacific, Europe, and North America, HELP has succeeded in gaining respect in various boards by upholding its standards. Throughout the university’s journey since 1986, it has undoubtedly grown to become a respected leader for higher education and professional training.
Program | Bachelor of Tourism Management (Hons) |
Duration | 3 Years |
Intake | Mar, Jul, Sep, Nov |
Full Indicative Fees (2023) |
5. Sunway University
Sunway University is a leading not-for-profit private university committed to the pursuit of education through scholarship, research and enterprise. It is ranked among the top 2% of universities in Asia and rated as a 5-star institution by Quacquarelli Symonds. The University has also been awarded a 5-Star rating in the SETARA 2017 assessment of Malaysian Higher Education Institutions, and is one of only eleven universities in Malaysia to be awarded the Premier Digital Technology University status by the Malaysian Digital Economy Corporation.
Program | BSc (Hons) in International Hospitality Management |
Duration | 3 Years |
Intake | Mar, Jul, Sep, Nov |
Full Indicative Fees (2023) |
International Student enquiries:
Phone: +6016-214-3443
Email: [email protected]
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About Post Author
Nicky Yap
I am a freelance commercial content writer and student of SEGI College studying Bachelor of Business with a major in Marketing. I love to travel and enjoy ‘Me’ time with a cup of coffee in a quiet cafe.