There are a lot of misconceptions that working in hospitality is just about greeting customers and serving meals. In fact, hospitality actually entails beyond that. It is a dynamic and ever-evolving industry that encompasses many fields such as tourism, hotel management, events, restaurant experience, real estate, health and wellness, and many more.
If you are a people person and you are passionate about building human connections, working in a team, and are willing to take on the challenge of thinking creatively, then pursuing a hospitality management program can be a good choice for you!
What is Hospitality Management?
Hospitality management is a broad field that involves overseeing the daily administrative, operational and commercial activities of businesses in the hospitality industry. It involves applying strategic thinking, innovation, financial and transactional acumen, and a passion for service to the business of making guests or customers feel welcome.
By studying hospitality management, you will learn about the necessary skills and knowledge of service industries combined with professional leadership along with business management skills. You will also be given the chance to learn how to innovate and think creatively and sustainably in a fast paced environment to ensure that you are ready to enter the industry with confidence.
The responsibilities of hospitality managers vary depending on the setting in which they work. These can primarily include the following:
- Assisting with daily operations
- Optimizing business performance
- Accounting and budgeting
- Interviewing, training and managing staff
- Fielding customer complaints and inquiries
- Ensuring health and safety compliance
Skills needed to study Hospitality Management Program
Communication skill
Strong communication skills are required in order to deal with people from a variety of backgrounds, ages, nationalities and temperaments. It is important to communicate in a clear and understandable manner that is also representative of your employer’s brand.
Customer service skill
Understanding the needs of the customer and being able to provide a positive customer service experience are essential for excellent customer service skills. This is because the customers are the ones who contribute the money for salaries and other costs, enabling a hotel or restaurant to maintain a profit and make infrastructure improvements.
Teamwork
In hospitality, you need to have the ability to work well and cooperate with others especially during busy periods such as holiday season. This can be challenging with high turnover rate within the industry so You’ll need to continually adapt to new people and build relationships from scratch all over again in order to get along and work well in a team.
Multitasking skill
Working in hospitality can be hectic to the point you have to multitask. You must be able to handle several tasks at once. This can be done by learning how to manage your work and time effectively. At the same time, you must also be able to handle the pressure and maintain composure under pressure.
Problem-solving skill
You must have the ability to quickly solve problems especially when it comes to crisis management or ensure customers satisfaction by providing solutions to their problems too. This means you also have to be proactive or be quick on your feet to get issues resolved.
For more information regarding the Hospitality Management program, contact us now for free consultation.
What can you do with a Hospitality Management degree?
Studying hospitality management can prepare you for a range of careers in many different industries. Here are among the career prospects that you can explore in, but not limited to:
Career information
- Hotel manager
- Events coordinator
- Restaurant manager
- Catering manager
- Marketing executive
- Government operations executive
- Tourism manager
- Corporate travel consultant
For more information regarding the Hospitality Management program, contact us now for free consultation.
General Entry Requirements for Hospitality Management program in Australia
Academic Requirements
Qualification | Scores |
STPM | Aggregate of best 3 subjects where A = 4.00, A- = 3.67, B+ = 3.33, B = 3.00, B- = 2.67, C+ = 2.33, C = 2.00. |
A-Levels | Aggregate of best 3 A Level subjects where A*=5, A=5, B=4, C=3, D=2, E=1 |
UEC | Aggregate of the best 5 academic subjects where A1 = 1, A2 = 2, B3 = 3, B4 = 4, B5 = 5, B6 = 6. |
Australian Matriculation | Min. ATAR 80 |
IB Diploma | Min. 28 points |
*NOTE : Different universities may have different entry requirements. For inquiries on specific requirements, contact us now!
Language Requirements
Qualification | Scores |
IELTS | Min. 6.5 |
PTE | Min. 50 |
TOEFL | Min. 79 |
*NOTE : Different universities may have different entry requirements. For inquiries on specific requirements, contact us now!
Top Universities in Australia to study Hospitality Management based on QS World Rankings 2022
#1 Griffith University
Griffith University is one of Australia’s most influential contributors to education and research in the Asia–Pacific region. It is well known for its high-impact research, outstanding student experience, commitment to social justice and welcoming environment. It was also one of the first universities in Australia to develop degrees in tourism and hotel management and we continue to lead the field today
Through Griffith’s hospitality program, students will learn core business skills in areas such as financial management, leadership, management, marketing and strategic management, and enhance these with an understanding of how to manage employment relations in a culturally diverse context. There is also opportunity to gain knowledge from guest speakers and experience via a wide range of innovative work-integrated learning activities.
Programme name | Bachelor of International Tourism and Hotel Management |
Intake | November, March |
Duration | 3 Years (Full-time) |
Indicative Fees (2022) |
For more information regarding the fees, program structure and entry requirements, contact us now for free consultation.
#2 The University of Queensland
Founded in Brisbane in 1909, The University of Queensland (UQ) has 3 campuses and more than 40 teaching and research sites. The university’s high-quality range of undergraduate programs are among the most prestigious in Australia. Students are given access to the most recent and sophisticated disciplinary knowledge as well as industry placements informed by UQ’s world-leading research.
Through UQ’s hospitality program, students will learn to develop their managerial skills and business acumen they can plan, organise and deliver exceptional experiences in hospitality. There is also a chance to gain practical industry experience through initiatives including Disney World internships, industry-facing learning experiences, study tours and placements.
Programme name | Bachelor of Tourism, Hospitality and Event Management |
Intake | February, July |
Duration | 3 Years (Full-time) |
Indicative Fees (2022) |
For more information regarding the fees, program structure and entry requirements, contact us now for free consultation.
#3 James Cook University
James Cook University (JCU) is a world-class university that attained the prestigious top ranking in the categories of teaching, employability, research and facilities. It is also the second-oldest university in Queensland and among Australia’s leading universities.
The university aims to empower students to realise their potential and be a catalyst for innovation and connection to give back to the societies they exist in. JCU support their students to explore and grow through research and teaching that makes a difference to people and societies, and to leave university prepared for the competitive demands of the global workforce. Students also get access to specialist training alongside industry partners to gain real-world experience.
Programme name | Bachelor of Tourism, Hospitality and Events |
Intake | February, May, September |
Duration | 3 Years (Full-time) |
Indicative Fees (2022) |
For more information regarding the fees, program structure and entry requirements, contact us now for free consultation.
#4 Curtin University
Curtin University is globally innovative university that is known for its high impact research and strong industry partnerships. Their international expansion and strong research focus have seen Curtin University rising rapidly up the international rankings in recent years, maintaining it to be in the top 1% of universities globally.
At Curtin University, Hospitality major sits within the Bachelor of Commerce degree. To apply for this major, students need to apply for the Bachelor of Commerce. In this Hospitality major, students will learn about contemporary issues in international tourism, such as event and tourism sustainability, the impact of tourism and events on the local and global economy, destination management, hospitality management and marketing. They will be equipped with knowledge and skills to become an effective manager in the hospitality sectors in Australia and globally.
Programme name | Bachelor of Commerce |
Major | Tourism and Hospitality |
Intake | February, July |
Duration | 3 Years (Full-time) |
Indicative Fees (2022) |
For more information regarding the fees, program structure and entry requirements, contact us now for free consultation.
#5 La Trobe University
Established in 1964, La Trobe University is a public research university located in Melbourne, Australia. It has also become the third university in the state of Victoria. The main campus is located in the Melbourne suburb of Bundoora, occupying over 600 acres. The university has a long history of establishing mutually beneficial relationships with government, private business, community groups and schools that deliver exceptional results and open doors for the students.
La Trobe University offers Tourism and Hospitality major under their Bachelor of Business program. The tourism and hospitality major is designed to equip the students with the practical industry skills and detailed business knowledge needed for roles in hospitality management including the business fundamentals such as accounting, economics, finance and marketing and develop key skills in food and beverage service, accommodation management, gastronomy, destination marketing and service operation management.
Programme name | Bachelor of Business |
Major | Tourism and Hospitality |
Intake | February, September |
Duration | 3 Years (Full-time) |
Indicative Fees (2022) |
For more information regarding the fees, program structure and entry requirements, contact us now for free consultation.
About The Author
Diyanah
Like a river that keeps flowing, like a tree that absorbs and gives back to the soil and air, we stay curious and learning.