The Rapid Changes of Artificial Intelligence in the Workplace: What is at Stake?

Types of Jobs

Description 

Human Resources, Customer Relationship Management

• Jobs that require empathy, social and emotional intelligence, such as counselling, coaching, and mentoring, are less likely to be replaced by AI, as they require human interaction, interpretation, and personalized feedback.
• Alexa or Siri are excellent at going along with our every request, but they are unable to comprehend our emotions. Even the most cutting-edge technology will never be able to understand our emotions and react as effectively as a human. 

Politicians

• Jobs that require ethical judgment and decision-making, such as law, politics, and social policy, are less likely to be fully automated by AI, as they require a nuanced understanding of human values and moral principles.
• One of the most significant differences in the qualities humans have versus machines or AI is that we are pretty good at coming up with creative solutions for unforeseen circumstances, and politicians need to master this skill.
• With better or worse results, we have seen this very recently due to the current pandemic situation and how the decisions certain leaders took have had a very profound impact on the outcome of the spread of the virus.

Psychologists and Psychiatrists

• The human touch is essential when it comes to supporting people to succeed in their lives in all of the aspects that it can entail.
• People must communicate their concerns with the appropriate person to be understood and assisted. Humans possess emotions, fears, empathy, and social abilities. We cannot obtain all of these through artificial intelligence. It can supply intelligence in terms of detecting, but it cannot detect our anxieties or other psychological aspects, nor can it speak about them.
• People require empathy, compassion, love, and comprehension to feel emotionally safe and secure. No machine, no matter how advanced, can imitate these actions, which can only be performed by humans.

Directors, Managers and CEOs

• Leadership is required to manage teams inside an organisation, and this is not a list of behaviours that can be codified and handled sequentially.
• We will still rely on human interaction to offer arguments, develop social relationships during the negotiation phase in business, and uncover nuances in the data, rather than solely relying on data and algorithms. We can automate practically every step of the contract workflow process.

Teachers

• The interaction between a teacher and student is one of the teaching’s most significant elements. Students learn, develop, and feel supported in their educational endeavours through this interaction which cannot ever be replaced by AI.
• Teachers assist students in realizing their individuality, which fosters creativity and improves students’ ability to solve problems. Along with supporting and guiding students as they mature and develop, they aid in cultivating a love of learning. 
• However, AI has its limitations when it comes to deciphering and reacting to the non-verbal cues that teachers frequently use in the classroom.